Effective Date: 24/01/2025
Creative Monkey Games & Technologies Pvt. Ltd. ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to all our games and applications ("Apps") and outlines how we collect, use, and safeguard your information.
By using our Apps, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Apps.
1. Information We Collect
We may collect and process the following types of information:
A. Information You Provide:
- Account Details: When you log in using platforms like Google Play or Apple Game Center, we collect basic profile information such as your name, profile picture, and unique user ID.
- Customer Support: If you contact us, we may collect your name, email, and the content of your inquiry.
B. Information Collected Automatically:
- Device Data: Includes device type, operating system, unique device identifiers, and game performance metrics.
- Usage Data: Includes gameplay statistics, preferences, and crash reports.
- Ad Data: Information about viewed or interacted advertisements.
C. Information From Third Parties:
- We may collect anonymized or aggregated data from third-party services such as analytics providers and advertising networks.
2. How We Use Your Information
We use the collected information to:
- Deliver and improve our Apps.
- Personalize your gaming experience.
- Respond to support inquiries.
- Provide targeted advertisements based on user preferences.
- Ensure security and prevent fraud.
3. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Companies that assist us with analytics, advertising, and app performance.
- Legal Compliance: Authorities when required by law to do so.
- Advertising Partners: Data shared for serving relevant ads within the App.
4. Facebook Data Deletion Policy
If you have linked your account via Facebook and wish to delete your data, you can submit a request to support@cmgames.in with the subject line "Facebook Data Deletion Request." Provide necessary details, and we will process your request promptly.
5. Security
We implement appropriate security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection of your data.
6. Data Retention
We retain data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once the data is no longer required, it is deleted or anonymized.
7. Children’s Privacy
Our Apps are intended for users aged 13 and above. We do not knowingly collect data from children under 13. If you believe we have collected such information, contact us at support@cmgames.in to request deletion.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data.
- Opt out of targeted advertisements.
- Withdraw consent for data processing.
Contact us at support@cmgames.in to exercise these rights.
9. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. Significant updates will be communicated through the Apps or our website. Continued use of our Apps constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Creative Monkey Games & Technologies Pvt. Ltd.
Email: support@cmgames.in
